Privacy Policy

Last Updated: March 2026

MS Web International Pte Ltd ("we", "us", or "our") is committed to protecting your personal data in accordance with the Personal Data Protection Act (PDPA) of Singapore.

  1. Who We Are MS Web International Pte Ltd 1 Syed Alwi Road, #03-03 Song Lin Bldg, Singapore 207628 Email: hi@mswebinternational.com Phone: +65 9431 8888


  2. What Data We Collect We may collect the following personal data when you interact with our website:

  • Name and contact number — when you submit a contact form or reach out via WhatsApp

  • Email address — when you submit an enquiry form

  • IP address and browsing behaviour — automatically collected via Facebook Pixel and Google Analytics

  • WhatsApp interactions — when you initiate a chat via our WhatsApp button

  1. Why We Collect Your Data We collect and use your personal data for the following purposes:

  • To respond to your enquiries and provide our services

  • To send you relevant information about our Shopify services (only if you've contacted us)

  • To improve our website experience using analytics data

  • To run and optimise Facebook advertising campaigns via Facebook Pixel

  1. Facebook Pixel & Google Analytics Our website uses Facebook Pixel (Meta Platforms Inc.) and Google Analytics to understand how visitors interact with our site and to improve our advertising. These tools may collect:

  • Pages you visit on our site

  • Actions you take (e.g. clicking contact buttons)

  • Your approximate location and device type

You can opt out of Facebook tracking at facebook.com/settings and Google Analytics tracking at tools.google.com/dlpage/gaoptout.

  1. How We Store & Protect Your Data

  • Your data is stored securely and only accessible to authorised team members

  • We do not sell, rent, or trade your personal data to third parties

  • We retain your data only as long as necessary to fulfil the purposes stated above

  1. Third-Party Services We use the following third-party platforms that may process your data:

  • Meta (Facebook) — advertising & pixel tracking

  • Google — analytics

  • WhatsApp (Meta) — customer communication

  • Shopify — website hosting platform

Each of these services has their own privacy policies governing their use of your data.

  1. Your Rights Under PDPA Under Singapore's PDPA, you have the right to:

  • Access the personal data we hold about you

  • Correct any inaccurate personal data

  • Withdraw consent for us to use your personal data

To exercise any of these rights, contact us at hi@mswebinternational.com

  1. Cookies Our website uses cookies to enhance your browsing experience and for analytics purposes. By continuing to use our website, you consent to our use of cookies. You can disable cookies in your browser settings at any time.

  2. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

  3. Contact Us If you have any questions about this Privacy Policy, please contact: MS Web International Pte Ltd Email: hi@mswebinternational.com Phone: +65 9431 8888